Privacy Policy

Last updated: 27 September 2026

1. Who this is about

Saddle Riders is operated by WLF Tech ("we", "us"), and we decide how the personal data described here is used. You can reach us at info@wlf-tech.com.

Saddle Riders is a free directory of riding stables. Nothing is booked or paid in the app. This policy explains what we collect when you use it, why, who else sees it, and what you can ask us to do about it.

2. What we collect

If you browse as a guest

You can use Saddle Riders without an account. When you do, we sign you in anonymously: Firebase gives your device a random identifier that is not linked to your name, email or phone. We keep nothing else about a guest.

What you give us, if you create an account

Your name and email address, when you sign up.
Your phone number and a profile photo, if you add them.
Your role — rider or stable owner.
The stables you save as favourites.
Reviews and ratings you write.
Anything you send us by email.

If you register as a stable owner, we also collect what you tell us in your application — the stable's name, address, city, phone number, facilities and description — and what you publish on your stable's page: photos, lessons and prices, your weekly timetable, arenas, and the names, photos and descriptions of your coaches.

What your device gives us

Your location, only if you allow it. It is used to sort stables by distance and to show them on the map. You can refuse, and you can turn it off later in your phone's settings.
Basic technical information needed to run the app and keep it secure — the app version, the device type, and an attestation that the app is genuine (Firebase App Check).

3. What we do not collect

We take no payments, so we hold no card or payment details. There is no in-app chat, so we hold no messages. We do not send push notifications.

When you call or WhatsApp a stable, that happens in your phone's own apps, outside Saddle Riders. We do not see it, and the stable sees your number just as it would for any other call.

We do not track you across other apps or websites, and we do not sell your data to anybody.

4. Why we use it

To run your account — signing you in, remembering your favourites and your preferences, and sending the emails an account needs, such as a password reset. This is how we provide the service you asked for.
To show you relevant stables — distance, filters, the map. Location is used only for this, and only with your permission.
To publish reviews and stable listings, so riders can compare stables.
To review stable applications, and to take a stable down when it needs to be.
To keep the app honest and safe — moderating reviews, taking down a misleading listing, preventing fraud and abuse. This is our legitimate interest in running a directory people can trust.
To meet our legal obligations.

We do not send marketing messages.

5. Who else sees it

Other people using the app. A review is shown with your name and profile photo. A stable's listing, including its phone number and its coaches, is shown to everybody who opens it.
Google (Firebase). Sign-in, the database, file storage, App Check and our server functions all run on Google Cloud. Data is held on Google's infrastructure.
Brevo, which delivers the account emails we send, such as password resets. It receives your email address and the message.
Google Maps, when you open the map view.
Authorities or advisers, where the law requires it or where we need to establish or defend a legal claim.

That is the whole list. Nobody else receives your data, and none of the above receive it in order to sell it.

6. Where it is held

Our infrastructure is provided by Google and Brevo, and your data may be processed on servers outside Egypt, including in the European Union and the United States. We rely on those providers' own safeguards for those transfers.

7. How long we keep it

Your account, profile and favourites: until your account is deleted.
Reviews: until you delete them, we remove them, or your account is deleted.
A stable's listing and application: until the owner's account is deleted, or for as long as we need them to handle a dispute about the listing.
A guest's anonymous identifier: it holds no personal data. Your device forgets it when you sign out or remove the app, but the identifier itself stays in our sign-in system (Firebase Authentication) until it is cleaned up and deleted there.
Location: it is used at the moment you open the app and is not stored as a history.

8. Your choices

Browse as a guest — you do not need an account to look at stables.
Location — refuse it or turn it off at any time in your phone's settings. The app still works: distances are measured from Cairo instead, and the app says so where it matters.
Your details — edit your name, phone and photo in Profile at any time.
Your reviews — edit or delete them from the stable's reviews.
Your account — delete it in the app from Profile → Delete account (a stable owner finds Delete account on their home screen). This permanently deletes your profile, your reviews and your favourites, and a stable owner's listing with it. Without the app, write to info@wlf-tech.com from the address you signed up with and we will delete it for you.

9. Your rights

You can ask us to give you a copy of your data, correct it, delete it, restrict what we do with it, or object to it. Write to info@wlf-tech.com and we will respond within 30 days. We may need to check who you are first.

If you are not satisfied with our answer, you can complain to the relevant data protection authority.

10. Children

Saddle Riders accounts are not for children. You must be 18 or over to hold an account. If you believe a child has created an account, tell us and we will remove it.

11. Security

Access to your data is controlled by security rules on the server, not by the app. A rider can change only their own profile and reviews, and a stable owner only their own stable. Only we can decide a stable application or take a stable down. Calls to our server functions are checked to confirm they came from the genuine app.

No system is perfectly secure. If a breach affects you, we will tell you and the authorities as required.

12. Changes

We may update this policy. The new version will be posted here with a new date at the top, and if a change materially affects you we will tell you, by email or in the app.

13. Contact

WLF Tech info@wlf-tech.com